We collect various types of information to provide, improve, and personalize our services. This data is used responsibly to enhance your experience, communicate with you, and ensure the platform operates securely and efficiently.
Types of Data We Collect
- Personal Information: Includes name, email address, phone number, billing address, and other information provided when creating an account or making purchases.
- Payment Information: Collected for processing transactions, including credit card details or other payment-related information.
- Usage Data: Includes IP address, browser type, device information, and browsing behavior to enhance the platform's functionality.
- Cookies and Tracking Technologies: We use cookies to remember your preferences, track usage patterns, and improve site performance.
How We Use the Collected Data
- Account Management: To create and manage your account, enabling you to access platform services.
- Order and Payment Processing: For processing orders and payments securely.
- Customer Support: To address support requests, resolve issues, and respond to inquiries.
- Service Improvement: To analyze data and improve platform performance and user experience.
- Personalization: To offer personalized recommendations based on your preferences and activity.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal or reporting requirements. Once the retention period expires, your data will be securely deleted or anonymized.