We are committed to ensuring that your personal data is handled with the utmost care and in compliance with the General Data Protection Regulation (GDPR). This regulation, enacted by the European Union, provides individuals with greater control over their personal information and aims to ensure that data is processed transparently and securely.
1. Data Collection and Processing
We collect and process personal data only when necessary to fulfill the purposes of providing our services. We ensure that the data we collect is relevant, accurate, and up-to-date.
- Purpose of Data Collection: We collect personal data for specific, legitimate purposes, including account creation, payment processing, communication, and improving our services.
- Legal Basis for Processing: We process personal data based on the following grounds:
- Consent – when you provide consent to process your data.
- Contract – when processing is necessary for the performance of a contract with you.
- Legal Obligation – when processing is required to fulfill legal obligations.
2. Your Rights Under GDPR
As a user, you have the following rights under GDPR:
- Right to Access: You have the right to request access to your personal data that we store.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal data in specific circumstances.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used format to transfer it to another data controller.
- Right to Object: You have the right to object to certain types of processing of your personal data, including profiling or direct marketing.
3. Data Security
We employ robust technical and organizational measures to ensure that your personal data is protected against unauthorized access, loss, or alteration. These measures include encryption, secure servers, and access controls to safeguard your data.
4. Third-Party Sharing
We do not share your personal data with third parties except in the following cases:
- With Service Providers: We may share data with trusted third-party vendors who help us provide services such as payment processing, customer support, and data storage.
- For Legal Compliance: We may disclose your data if required by law or to protect our legal rights.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. If you request the deletion of your data, we will remove it, except where we are legally required to retain it for a specific period.
6. Consent
By using our platform and providing your personal data, you consent to the collection and processing of your data in accordance with this GDPR compliance policy. You have the right to withdraw your consent at any time by contacting us directly.
7. Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR.
8. Changes to this Policy
We may update this GDPR Compliance Policy from time to time. Any significant changes will be communicated to you via email or on our platform. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
9. Contact Us
If you have any questions about this policy or how we handle your personal data, please contact us:
- Email: [email protected]
We are committed to ensuring that your data is handled securely and in compliance with GDPR standards.